When a patient inquires about the results of their pre-test screening, how should you respond?

When a patient inquires about the results of their pre-test screening, it is essential to recognize the role of an optometric technician. Generally, only licensed professionals, such as optometrists or ophthalmologists, are authorized to interpret test results and discuss diagnoses with patients. Referring the patient to the doctor ensures that they receive accurate and comprehensive information, including context that may not be conveyed through the screening alone. The doctor is trained to understand the implications of the test results in relation to overall eye health and can provide reassurance or clarification based on their expertise.

In this situation, it's important to maintain the professional boundaries of the technician's role. A technician may have knowledge about the tests performed but might lack the capacity to interpret the results adequately or convey their meaning fully. By directing the patient to the doctor, the technician also ensures that the patient receives the appropriate follow-up information, which could include recommendations for treatment, further testing, or observation. This approach promotes patient safety and confidence in their care.

Other options either involve overstepping the technician's professional limits or are less effective at addressing the patient's concerns regarding their screening results.